FAQ

What are the shipping fees and delivery times?

We understand that getting items late can be stressful, so we take extra care to make sure your items are shipped as soon as possible. Our average shipping time for the U.S. is 3-7 days.

What is your 100% Satisfaction Guarantee?

We are committed to the integrity of our jewelry and will make every effort to value the original quality of your items. If you are not satisfied with your item, send it back to us and we'll give you a full refund. Simple.

What's your return and exchange policy?

Don't like your purchase? No problem - we want you to feel your best whether it's with our products or not. We allow returns within 90 days of purchase.

Just return your order back to us in the original packaging it came in! No oversized or large boxes will be accepted as this increases shipping rates.

What is the return shipping fee?

It's completely fee if you're located in the U.S. Please note your original shipping fee is not refundable and will be deducted from the refundable amount

How do I take care of my Jewelry?

14K Gold
To upkeep the shine of your golden products, scrub lightly with a fresh toothbrush and warm water. Make sure to rinse away any excess residue! You can also buff your 14K pieces gently using a jewelry cleaning cloth.

Sterling Silver

When not wearing your jewelry, be sure to store it in a dark and dry place away from other silver pieces. This helps maintain it's shiny color and prevents scratching. Remove your jewelry when applying lotions and sprays.